"Life before Tenant Turner? Those were the painful days that I’d rather not remember.”
Cumbersome leasing process | Inundated with calls | Scams
“During busy season I didn’t have time to do anything else”
Skyline Properties, a Pure Company, used to have a cumbersome leasing process. Prospective tenants would call their office and inundate their staff every day of the week, including evenings and weekends, which resulted in long hours and no work-life balance.
"Answering calls every single day, weekends, evenings, I had zero life. It didn’t matter where we were or what we did, the phones were ringing."
They tried using other solutions like Rently and Showmojo, but none of them worked out for various reasons. What ultimately drove the decision to switch to Tenant Turner from Showmojo was a scam situation.
“With Tenant Turner there’s different technology they use to prevent things like this from happening. “
DD said the implementation process was so simple and quick she doesn't even remember the specifics. The process was so seamless that they didn't have any pushback or complaints from their staff.
“I don’t remember the implementation process because it was so easy, it was so simple.”
Now, they're proud of their leasing process, which is simple and easy to use.
I talk about how amazing our leasing process is all the time, I speak about it to owners, other pms, while I’m speaking at events and on panels.
“I’m so proud of our leasing process because it is so simple.”
Now, they're proud of their leasing process, which is simple and easy to use.
"I talk about how amazing our leasing process is all the time, I speak about it to owners, other pms, while I’m speaking at events and on panels."
With Tenant Turner their listings are syndicated to all premier listing sites.
Tenant Turner's reach allowed them to market their properties effectively, which was crucial to their success. They also love the reporting feature, which allows them to automate owners' reports and send recommendations based on feedback.
“You as an owner will get to see how many people clicked on your listing, scheduled viewings, actually saw the house and the feedback from people.”
DD's favorite part about Tenant Turner? Our reporting. Her team set up automated owners reports to go out Monday evenings, her team then reviews them on Tuesday mornings and if they aren't seeing the traffic they expect they go to the owner with recommendations based on the feedback they're receiving.
"That report is key to us getting the listings rented quickly. Data is Power.”
They went from having 300 doors to over 450 in just a year, and thanks to the product's scalability they didn't have to change anything about their leasing process.
“With Tenant Turner in our corner scaling is not an issue.”
Tenant Turner helped Skyline Properties implement an easy leasing process they're proud of, while providing them with valuable data and allowing them to scale their company.
"One word for Tenant Turner? Easy."