“One word for Tenant Turner? Convenience. It’s easy, and there’s not much in this business that is.”
Pain Points
Overwhelmed by tenant inquiries | High percentage of no shows | Needed a convenient and secure solution
When Regina Ingram started her business she was adamant that somebody would be there to meet every prospective tenant, let them in, and give them a good showing. They had no pre-qualification process, often just asking for their Drivers License and a small deposit to see the available property.
“Our no show percentage was about 90%, I spent most of my day going and waiting on somebody to show up.”
The manual leasing process and volume of unqualified tenant leads and no shows meant Regina was spending a large portion of her time on leasing and couldn't focus on other parts of the business, limiting their potential growth,
Find out more about how contactless showings can benefit your business — watch our on-demand webinar.
Results
Convenient and secure showings | Pre-qualified leads | Feedback for owners
Regina discovered Tenant Turner at a conference and was impressed with the pre-qualification process, which would eliminate the need for her to personally meet with every potential tenant or spend her days waiting at properties for tenant leads.
Thrilled to find a comprehensive solution to her problems, she signed up for Tenant Turner, but didn't fully implement the software until the following year when she ordered her first lockbox. Now after jumping in head first Results Property Management has 9 lockboxes and they love the convenience and security it provides.
“It changed my day completely. Tenant Turner has cut my time spent on leasing in half. "
Tenant Turner has cut Regina's time spent on leasing in half, and one of her favorite features, the ratings portion of the software has helped her identify areas for improvement in her properties. She can use this feedback to advise owners on how to make their properties more attractive to potential tenants.
"My favorite part is the ratings portion. I want that feedback to be able to give the owner to say you know we’ve had lots of people tour your home but not apply. These are the things that we need to do to get it to a 4 or 5 ."
In her own words, Tenant Turner has been a game-changer for Results Property Management, providing convenience, security, and time savings.
‘It’s a game changer for us.”
The team at Tenant Turner has been amazing to work with, and Regina appreciates how easy and secure they make the leasing process for her and her team.
“The team is amazing, we have a lot of great vendors but I love you guys. You just make it so easy”
Talk to someone today to find out how Tenant Turner can streamline your leasing process with lead pre-qualification and scheduling automation!
