Our Property Management Insights

When faced with difficulty selling their houses, a record number of homeowners are opting to rent their properties instead. Zillow reported that 3.4% of single-family homes listed on its site are now owned by accidental landlords.

SerosAccess, Tenant Turner’s access management mobile app released a significant update in April. The update brings a more polished experience for property managers and residents alike — with new features, a cleaner interface, and performance improvements.

Tenant Turner has been the easiest-to-use platform in leasing for over a decade. But that doesn't mean we've stopped improving.

The platform that makes leasing effortless is taking it to another level with an AI Virtual Agent. The conversations we've had with property managers about missed leads from after-hours inquiries stuck with us. And AI is helping us do something about it. We're excited to share that the Tenant Turner AI Virtual Agent is officially in beta.

When you tell us about your ideas for improvements, we listen. Because we know it’s the property managers, the ones in the trenches, who know what’s best for their businesses. Case in point: Tenant Turner’s new lead qualification flow. The redesigned flow is a direct result of our customers’ feedback. And it’s going to help more renter leads go from “I’m interested” to “I booked a showing.”

Aaron is the owner of Enterprise Property Management, a family-owned company approaching its 25th year in business — one of the few in Memphis still locally operated rather than absorbed into a larger corporate player. With roughly 600 single-family homes across Shelby County and a leasing team of just three, the pressure to grow without proportionally growing headcount is constant.

You already know it’s important to measure leasing performance. The problem is figuring out which metrics to collect and how to use them.