Never Miss a Lead Again—The Power of Tenant Turner’s Leasing Line

Product update, Tips & tricks | March 17, 2025

Managing rental inquiries can feel like a full-time job. Between answering calls, responding to messages, and ensuring no lead slips through the cracks, it’s easy to get overwhelmed. But what if you could offload those calls while keeping your leasing process running smoothly? That’s where the Tenant Turner Leasing Line comes in. Live agents handle inquiries, allowing your team to focus on what really matters—closing deals and managing properties.

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Why the Leasing Line is a Must-Have

Every missed call is a missed leasing opportunity. With the Leasing Line, you ensure that every inquiry is answered, whether by text, self-scheduling, or a live agent. The result? More showings booked, more leads converted, and less time wasted on repetitive phone calls.

How It Works

When a tenant lead calls your Tenant Turner listing phone number to inquire about a rental, they reach an automated agent. They can either:

📲 Receive a text message with a link to schedule a viewing (preferred by 70% of callers), or
📞 Indicate that they cannot receive texts, which routes them to a call center agent who steps them through the pre-qualification process just as if they were doing it themselves.

The Numbers That Matter

  • 70% of prospects self-schedule via text, reducing the number of calls your team needs to handle.
  • Only 26% of initial leads get approved for a showing, making it critical to capture and qualify the right leads efficiently.
  • Over 68% of leads who complete the renter’s information page move forward, showing the importance of guiding prospects through the process.

How It Saves You Time

📞 Offload Calls – Live agents step in when leads want to talk, so your team doesn’t have to. 

🚀 No Missed Leads – 70% of prospects self-schedule via text, while agents assist the rest. 

🔄 Seamless & Efficient – Every inquiry is handled, reducing interruptions for your team.

Extended Hours – Available 7 days a week, 8 AM–8 PM EST, so you never miss a lead outside office hours.

With the Leasing Line, your team can focus on high-value tasks while every rental inquiry is managed efficiently.

The Cost Breakdown

  • $100/month for the first 50 minutes of call center time.
  • $0.95 per additional minute beyond the initial 50 minutes.
  • A minute counter is available in your account to help track usage.
  • Admin users can enable and control call center minute limits via Account Settings.

The Bottom Line

With 70% of rental leads preferring self-scheduling via text, and 30% still wanting a live conversation, the Leasing Line ensures no lead is left behind—all while freeing up your team’s time.

Say goodbye to missed leads and constant phone calls— reclaim your time and convert more leadslearn more about the Leasing Line today!

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