Our Property Management Insights

Tenant Turner’s Open Doors giveaway began in 2018 as a way for property managers to help deserving renters who had fallen on hard times. The momentum has grown, and this year, over 200 property managers came forward to nominate people in their communities. In partnership with our friends at Rent Manager, we were able to double our impact this year, helping four families with $1,500 toward January rent. Two more families received a $250 Amazon gift card for holiday gifts.

In the traditional way of showing a rental property, a leasing agent meets a prospective tenant at the rental property and escorts them through the rooms. A self showing, or contactless showing, allows prospects to view the property on their own, at their convenience, without an agent.

Rental property showings are one of those things that everybody thinks they’ve mastered, but few truly do well. It takes more than a friendly agent with a magical personal touch to make a property visit successful. You might be surprised how much faster you can fill a vacancy by making some key adjustments to your property showings.

Showing a rental property can be risky. Agents are sometimes targeted by criminals that see rental showings as opportunities. At a showing, there’s usually only one person and an empty property, creating a prime scenario to take advantage of that person or the property.

When I first started as a landlord, I remember being surprised how empty and dirty and dusty a vacant home is. It highlighted the feeling of risk of not having someone in there, and the worry about paying the mortgage. What if the hot water heater breaks while the house is vacant and I don’t know about it? New floors aren't cheap!

"We could not have grown the way we have without Tenant Turner."

The problem with property leasing is that it all seems to happen in a black box you can’t get into. You post a listing on Zillow. Does it go live? Maybe. It seems like you aren’t getting a lot of rental leads. Is that because your paid ads are all wrong? Maybe. What’s going on with the viewings? You’ve had plenty of inquiries, but the property is still listed. Where’s the breakdown occurring? Who knows? How great would it be if you could actually see what’s going on with each of your properties — really see what’s working and what isn’t, all along the path from beginning to end?